Yes. EasyTransferDR specializes in private transportation. Your vehicle is reserved for you and your group, with no shared rides and no unnecessary stops.

Our standard transfer rates are per vehicle, not per passenger, unless otherwise stated.

The total price is confirmed before you book, so there are no unexpected charges on the day of your transfer.

Online bookings require a 25% deposit. Reservations arranged via WhatsApp may be confirmed with a US$20 deposit.

The remaining balance is normally paid on the day of the transfer unless another payment arrangement has been agreed.

Online payments can be made by card through our secure payment system.

When a balance remains after the advance payment, it can normally be paid in cash in US dollars or Dominican pesos on the day of the transfer.

Full online payment can also be arranged when requested.

Cancellations made more than 24 hours before the scheduled pickup are eligible for a full refund.

For cancellations made less than 24 hours before pickup, the advance payment is non-refundable. No-shows are also non-refundable.

Please see our full Cancellation & Refund Policy for complete details.

Yes. You can request changes before your scheduled service.

Changes are subject to vehicle and driver availability. If the new pickup location, destination, date or itinerary changes the original service, the price may also need to be adjusted.

We monitor flight information for airport pickups. Normal flight delays do not result in a cancellation or additional waiting fee, and your pickup time will be adjusted according to the updated flight information.

Please make sure your correct airline and flight number are included in your reservation.

If your flight is cancelled by the airline, contact us as soon as possible.

Whenever possible, your transfer can be rescheduled and the amount already paid applied to the new reservation, subject to availability.

You will receive pickup instructions for your airport before your transfer.

If you have any difficulty locating your driver after arrival, contact EasyTransferDR directly by WhatsApp at +1 809-505-3636.

If you don’t see your driver, please check the arrival hall and look for a sign with your name. If you still can’t find them, contact our customer service for immediate assistance.

Yes. Child seats can be provided upon request.

Please request the seat when making your reservation so the appropriate equipment can be prepared in advance.

Standard luggage can normally be accommodated without a problem, but available luggage space depends on the number of passengers and the vehicle assigned.

Please let us know in advance if you are traveling with a large amount of luggage, oversized suitcases, strollers, golf equipment, diving equipment or other large items.

We provide private transportation from Punta Cana Airport (PUJ), Santo Domingo Airport (SDQ) and La Romana Airport (LRM), as well as transfers between Bayahibe, Dominicus, La Romana, Casa de Campo, Punta Cana, Bávaro, Uvero Alto, Santo Domingo, Las Terrenas and other destinations throughout the Dominican Republic.

For routes not listed on our website, contact us for availability and pricing.

Yes. Transportation for groups, events, weddings, sports teams and productions can be coordinated using one or multiple vehicles depending on the number of passengers, luggage and itinerary.

Contact us with your group size and schedule for a custom quote.

Yes. Confirmed private transfers can operate 24 hours a day, including early-morning departures and late-night airport arrivals.

Advance reservation is recommended, especially for overnight services.

Travel time depends on your pickup location, destination, traffic and road conditions.

As a general reference, Punta Cana Airport to Bayahibe or Dominicus takes approximately one hour under normal conditions. Longer routes may vary considerably depending on traffic.

Yes. Once your reservation and itinerary are confirmed, the agreed transfer price is fixed.

The price would only change if you later request a significant change to the route, schedule, vehicle requirements or itinerary.